BEH-S BEAUTY FAQ

What is our return policy ?

Customer satisfaction is our goal. That is why we gladly accept returns on all eligible products (damaged packaging / products, worn or damaged items will not be eligible for return) within 5 days of receipt at the package> address from..

When the customer returns items a return processing fee will be applied for all products returned for refund:

  • Items of $ 100 or less: $ 5.00 Handling Fee

  • Items over $ 100: $ 10.00 handling fee

  • Human hair over $ 150: $ 25.00 Handling fee

Refunds will be processed within 3 to 5 business days of receipt of their return. Typically, financial institutions will process within 3 to 9 business days.

Eligible products :

  • In original condition (unaltered, unworn, undamaged, odorless, signs of wear or styling product). Must have labels attached and in the original packaging.

  • Items must be returned within 7 days of receiving your original order.


Ineligible products :

  • Worn or showing signs of wear, including odors or styling products, damaged packaging or products, products removed, finished products, last calls.

  • Ineligible products received by BEH-SBEAUTY.com will be returned to customers at their own expense.

Which payment methods do we accept?

Payment options :

  • We accept all major credit/debit cards and PayPal 

  • For the convenience of the customers, We also accept the mandates and cash. No check will be accepted.

  • In order to comply with PayPal's best practice standards, all orders placed through PayPal will be captured within 24 to 48 hours of ordering.

Changes to and cancellation of orders :

  • Orders can only be changed within 2 business hours of ordering.

  • BEH-SBEAUTY. com begin processing very quickly so that it can ship as quickly as possible.

  • Our hours of operation will be Monday to Saturday from 9:00 am to 6:30 pm (local time).

Additional Shipping Charges :

  • For shipments returned to me due to bad address information or refusal upon delivery, there will be a $20 fee automatically charged.

  • Shipping and handling charges will be non-refundable in the event of a return of any kind. This applies to Canada orders only. 

What is our delivery policy?

Shipping time :

  • Delivery times may be due to holidays, natural disasters or delays in transport.

  • Customers should not forget that holidays and weekends will not be considered business days and should be taken into account when calculating delivery times.

  • If they need additional information, they can send an email to behsbeauty@yahoo.com